Service that Exceeded Expectations

After a long drive, arriving to such welcoming staff was delightful. Crystal, our point of contact, ensured everything flowed smoothly for the wedding guests. The clean rooms made for a pleasant stay!

However, there was noticeable noise from neighboring guests during the night. This disrupted our sleep and created a bit of chaos when we needed rest for the big event.

a) Comfortable pillows
b) Clean lobby
c) Unique bathroom door

a) Limited breakfast options
b) Broken AC unit
c) Staff dismissiveness

excellent access to parks and attractions for city explorers

I truly enjoyed my weekend here, especially because it's just under 5 km from Crab Orchard Lake, a perfect spot for a peaceful walk surrounded by nature, and only a short drive from the Science Center, which made it easy to play and learn during our stay.

The rooms are spacious and well-updated, with comfortable beds that made our stay enjoyable. The staff is incredibly friendly and welcoming, helping us with everything we needed.

The breakfast options are quite limited, with mostly grab-and-go items available.

convenient location near university, spacious family rooms, pleasant outdoor environment

Inconsistent cleanliness standards!!! Trash often left in rooms, poor overall upkeep, and noise from the restaurant and hallways ruined my sleep!!! The facilities need some serious upgrades!!!

My stay at this Holiday Inn impressed me. The clean room featured a lovely mini fridge, creating a cozy atmosphere. While I missed an earlier breakfast option, the comfortable beds made for restful nights after my adventures.

The hotel lobby felt like stepping into a cozy living room, with a fireplace that welcomed guests like old friends. Perfectly accessible for seniors, not a single step to trip over!

Improve cleaning in guest rooms.

The couch mattress was moist, yet the room had a decent size mini fridge.

Friendly staff and nice pools, but the noise from the hallways was disruptive.

I stayed in a King Room, Non-Smoking for one night. The bed and pillows were super comfy, definitely a highlight. My room was clean and I liked the mini fridge and wet bar sink setup. The bathroom felt really secure with its steel door, which was a bit odd but gave an interesting vibe. However, I did miss having some breakfast options or coffee available early in the morning.